Last Updated Date: May 16, 2025
Terms of Service
Before using the DYMESTY applications ("Service") operated by DYMESTY Inc. ("we" or "our"), please read these terms and conditions ("Terms", "Terms and Conditions") carefully. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
Membership Fees and Changes
DYMESTY Inc. reserves the right to modify subscription fees at its sole discretion. Any changes to subscription fees will take effect at the end of the current billing cycle. DYMESTY Inc. will provide reasonable prior notice of any fee changes to allow you the opportunity to terminate your subscription before such changes take effect. Continued use of the service after the fee change becomes effective constitutes your agreement to pay the revised subscription fee. Additionally, DYMESTY Inc. may, at its discretion, offer prepaid Transcription Minutes and Transcription Quotas for AI-driven services. The "free" Starter membership provided by DYMESTY Inc. is offered as a complimentary benefit tied to the device purchase. Memberships are parallel and cannot be stacked or combined. Transcription Quotas are supplementary and can be added to all membership tiers.
Important Notes:
- If benefits are issued in the form of an activation code, users must redeem the code within 12 months of receiving it. Once redeemed, the benefits validity starts from the activation date. Transcription minutes are included in the benefits reset on the same date each month (based on the activation date) and do not carry over to the next month.
- The transcription minutes included in Transcription Quotas do not reset and are valid for 24 months.
Subscription Cancellation and Refund Policy
DYMESTY Inc. allows users to cancel their subscriptions at any time. Paid subscription periods are non-refundable, and users can continue to enjoy membership services until the end of the current subscription cycle. Upon termination, no further charges will be applied to the user’s account, and the user will lose membership status and associated benefits. If you purchased an annual membership or transcription minutes from DYMESTY.com but have not yet used or activate them, you are eligible for a full refund within 30 days of purchase. To request a refund, please contact our customer support team at support@DYMESTY.com and provide your order details. Refunds will be processed within 5–10 business days of approval. For products or memberships purchased via DYMESTY APP or DYMESTY WEB, payments are non-refundable unless required by law. Services associated with such payments are not eligible for refunds.
Accounts
When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
User Content and Conduct Policy
You are solely responsible for all voice recordings and other content (collectively, "Your Content") that you upload, manage, or subject to AI processing through this App. You represent and warrant that you possess all necessary rights, licenses, consents, and authorizations required to process "Your Content," especially that you have obtained necessary consents in accordance with applicable law when "Your Content" includes any third-party information or voices.
You agree not to use this App or related services to process any content that is illegal, infringes upon any third-party rights (including intellectual property and privacy rights), contains malicious code, or is content that we, in our sole reasonable judgment, deem inappropriate. We also remind you that you must use DYMESTY hardware devices lawfully and in compliance with applicable regulations to record and generate "Your Content"; this App is not responsible for your use of the hardware.
To protect your privacy, "Your Content" is encrypted during storage and transmission, and we cannot directly access or review its specific information. Nevertheless, if we have reasonable grounds (e.g., through user reports, valid legal process, or your clear violation of this Agreement) to believe that your conduct or "Your Content" is in suspected violation, we reserve the right to take one or more measures, including but not limited to: issuing a warning, requiring you to remove the relevant content yourself, suspending or terminating all or part of your service and account, processing your account data in accordance with our Privacy Policy and applicable law, and providing assistance or reporting to law enforcement authorities when permitted or required by law. To the maximum extent permitted by law, we are not liable for any losses that may arise from such actions taken by us to maintain the security and compliance of the service and to protect the legitimate rights of other users.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of DYMESTY Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of DYMESTY Inc.
Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by DYMESTY Inc. DYMESTY Inc. has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that DYMESTY Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion. However, we will exercise this power reasonably and in good faith, for any justifiable reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
If you wish to terminate your account, you may simply discontinue using the Service. Additionally, you may need to follow the account cancellation process available within the application, which typically involves going to the 'Me - Account & Profile' section and selecting 'Delete Account' and following the on-screen instructions. We will handle your personal data in accordance with our Privacy Policy, which may include deletion or anonymization.
Limitation Of Liability
In no event shall DYMESTY Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. DYMESTY Inc. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, securely, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components, or d) the results of using the Service will meet your requirements.
Governing Law
These Terms shall be governed and construed in accordance with the laws of United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
END-USER LICENSE AGREEMENT
Updated on May 16, 2025
DYMESTY hereby grants you access to (“the app”) and invites you to purchase the services offered here.
Definitions and key terms
To help explain things as clearly as possible in this Eula, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website/app and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you, such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to DYMESTY Inc. (located at 8 The Green, Ste A, Dover, Kent County, Delaware 19901, US), which is responsible for your information under this Eula.
- Country: where DYMESTY or the owners/founders of DYMESTY are based, in this case, is the United States.
- Service: refers to the service provided by DYMESTY as described in the relative terms (if available) and on this platform.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- App/Application: DYMESTY app, refers to the SOFTWARE PRODUCT identified above.
- You: a person or entity that is registered with DYMESTY to use the Services.
Introduction
This End User License Agreement (the “Agreement”) is a binding agreement between you (“End User”,“you” or “your”) and DYMESTY Inc. (“Company”, “we”, “us” or “our”). This Agreement governs the relationship between you and us, and your use of the Company DYMESTY. Throughout this Agreement, End User and Company may each be referred to as a “Party” or collectively, the “Parties”.
If you are using the app on behalf of your employer or other entity (an “Organisation”) for whose benefit you utilise the app or who owns or otherwise controls the means through which you utilise or access the app, then the terms “End User”, “you”, and “your” shall apply collectively to you as an individual and to the Organisation. If you use, or purchase a license or to, the app on behalf of an Organisation, you hereby acknowledge, warrant, and covenant that you have the authority to 1) purchase a license to the app on behalf of the Organisation; 2) bind the Organisation to the terms of this Agreement.
By downloading, installing, accessing, or using the app you: (a) affirm that you have all of the necessary permissions and authorisations to access and use the app; (b) if you are using the app pursuant to a license purchased by an organisation, that you are authorised by that organisation to access and use the app(c) acknowledge that you have read and that you understand this agreement; (d) represent that you are of sound mind to enter into a binding agreement; and (e) accept and agree to be legally bound by the terms and conditions of this agreement.
If you do not agree to these terms, do not download, install, access, or use the software. if you have alreadydownloaded the software, delete it from your computing device.
The Application is licensed, not sold, to you by DYMESTY for use strictly in accordance with the terms of this Agreement.
License
Subject to the terms of this Agreement and, if applicable, those terms provided in the License Agreement, DYMESTY grants you a limited, non-exclusive, perpetual, revocable, and non-transferable license to:
1. download, install and use the Software on one (1) Computing Device per single user license that you have purchased and been granted. If you have multiple Computer Devices in which you wish to use the Software, you agree to acquire a license for the number of devices you intend to use;
2. access, view, and use on such Computing Device the End User Provided Materials made available in or otherwise accessible through the Software, strictly in accordance with this Agreement, and any other terms and conditions applicable to such End User Provided Materials;
3. install and use the trial version of the Software on any number of Computing Devices for a trial period of a month after installation.
Scope of License
Licensor grants to you a nontransferable license to use the Licensed Application on any DYMESTY-branded products that you own or control and as permitted by the Usage Rules. The terms of this Standard EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application as well as upgrades provided by Licensor that replace or supplement the original Licensed Application, unless such upgrade is accompanied by a Custom EULA. Except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute or sublicense the Licensed Application and, if you sell your DYMESTY Device to a third party, you must remove the Licensed Application from the DYMESTY Device before doing so. You may not copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).
How We Collect and Use Your Personal Information
We are committed to protecting the personal information you provide when using our APP, and we follow laws and regulations in collecting, using, storing and transmitting personal information, and follow privacy protection principles to protect your information.
Personal information is all kinds of information related to identified or identifiable natural persons recorded by electronic or other means, excluding information after anonymization processing. The personal information covered in this privacy policy includes:
- Basic Information: This includes details like nickname, region, email number, and device number.
- Network Identification Information: For example, system account number.
- Personal Internet Records: Including login records, page interaction events, and page stay length.
Sensitive personal information is personal information that, if leaked or used illegally, could easily lead to the infringement of a natural person's human dignity or endanger the safety of his or her person or property, including biometric, religious beliefs, specific identity, medical and health care, financial accounts, trajectory and other information, as well as personal information of minors under 16 (EU)/13 (US) years of age.
We highly recommend you read our detailed Privacy Policy carefully to understand clearly how we collect, use, and protect your personal information. You can find the Privacy Policy in the APP's settings or during the registration/login process. By reading it, you'll know the purposes, methods, protection measures, and your rights regarding your personal information, so you can use our APP with more confidence.
Restrictions
You agree not to, and you will not permit others to:
- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.
- Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Application.
- Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of DYMESTY or its affiliates, partners, suppliers or the licensors of the Application.
Intellectual Property
All intellectual property rights, including copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks service marks, trade secrets, know-how and other confidential information, trade dress, trade names, logos, corporate names and domain names, together with all of the good will associated there with, derivative works and all other rights (collectively, “Intellectual Property Rights”) that are part of the Software that are otherwise owned by DYMESTY shall always remain the exclusive property of DYMESTY (or of its suppliers or licensors, if and when applicable). Nothing in this Agreement grants you (or any Organisation) a license to DYMESTY’s Intellectual Property Rights.
You agree that this is Agreement conveys a limited license to use DYMESTY’s Intellectual Property Rights, solely as part of the Software (and not independently of it), and only for the effective Term of the license granted to you hereunder. Accordingly, your use of any of DYMESTY’s Intellectual Property Rights independently of the Software or outside the scope of this Agreement shall be considered an infringement of DYMESTY’s Intellectual Property Rights. This shall not limit, however, any claim DYMESTY may have for a breach of contract in the event you breach a term or condition of this Agreement. You shall use the highest standard of care to safeguard all Software (including all copies thereof) from infringement, misappropriation, theft, misuse or unauthorised access. Except as expressly granted in this Agreement, DYMESTY reserves and shall retain all rights, title, and interest in the Software, including all copyrights and copyrightable subject matter, trademarks and trademark-able subject matter, patents and patentable subject matter, trade secrets, and other intellectual property rights, registered, unregistered, granted, applied-for, or both now in existence or that may be created, relating to the thereto.
You (or the Organisation, if and as applicable) shall retain ownership of all Intellectual Property Rights in and to the work products that you create through or with the assistance of the Software.
Your Suggestions
Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to DYMESTY with respect to the Application shall remain the sole and exclusive property of DYMESTY.
DYMESTY shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.
Modifications to Application
DYMESTY reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to you.
Updates to Application
DYMESTY may from time to time provide enhancements or improvements to the features/ functionality of the Application, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").
Updates may modify or delete certain features and/or functionalities of the Application. You agree that DYMESTY has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the Application to you.
You further agree that all Updates will be (i) deemed to constitute an integral part of the Application, and (ii) subject to the terms and conditions of this Agreement.
Third-Party Services
The Application may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that DYMESTY shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. DYMESTY does not assume and shall not have any liability or responsibility to you or any other person or entity for any
Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
Term and Termination
This Agreement shall remain in effect until terminated by you or DYMESTY.
DYMESTY may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.
This Agreement will terminate immediately, without prior notice from DYMESTY, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Application and all copies thereof from your computer.
Upon termination of this Agreement, you shall cease all use of the Application and delete all copies of the Application from your computer.
Termination of this Agreement will not limit any of DYMESTY’s rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.
Indemnification
You agree to indemnify, defend and hold harmless DYMESTY and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to: i) your use or misuse of the Software; ii) your failure to comply with any applicable law, regulation, or government directive; iii) your breach of this Agreement; or iv) your agreement or relationship with an Organisation (if applicable) or any third party.
Furthermore, you agree that DYMESTY assumes no responsibility for the information or content you submit or make available through this Software or the content that is made available to you by third parties.
No Warranties
The Application is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, DYMESTY, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, DYMESTY provides no warranty or undertaking, and makes no representation of any kind that the Application will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither DYMESTY nor any DYMESTY’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Application, or the information, content, and materials or products included thereon; (ii) that the Application will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Application; or (iv) that the Application, its servers, the content, or e-mails sent from or on behalf of DYMESTY are free of viruses, scripts, trojan horses, worms, malware, time bombs or other harmful components.
Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.
Limitation of Liability
Notwithstanding any damages that you might incur, the entire liability of DYMESTY and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the Application.
To the maximum extent permitted by applicable law, in no event shall DYMESTY or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the Application, third-party software and/or third-party hardware used with the Application, or otherwise in connection with any provision of this Agreement), even if DYMESTY or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Severability
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.
Amendments to this Agreement
DYMESTY reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Application after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Application.
Governing Law
The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the Application. Your use of the Application may also be subject to other local, state, national, or international laws.
Changes to this agreement
We reserve the exclusive right to make changes to this Agreement from time to time. Your continued access to and use of the app constitutes your agreement to be bound by, and your acceptance of, the terms and conditions posted at such time. You acknowledge and agree that you accept this Agreement (and any amendments thereto) each time you load, access, or use the app. Therefore, we encourage you to review this Agreement regularly.
If, within thirty (30) days of us posting changes or amendments to this Agreement, you decide that you do not agree to the updated terms, you may withdraw your acceptance to the amended terms by providing us with written notice of your withdrawal. Upon providing us with the written notice of the withdrawal of your acceptance, you are no longer authorised to access or use the app.
No Employment or Agency Relationship
No provision of this Agreement, or any part of relationship between you and DYMESTY, is intended to create nor shall they be deemed or construed to create any relationship between you and DYMESTY other than that of and end user of the app and services provided.
Equitable Relief
You acknowledge and agree that your breach of this Agreement would cause DYMESTY irreparable harm for which money damages alone would be inadequate. In addition to damages and any other remedies to which DYMESTY may be entitled, you acknowledge and agree that we may seek injunctive relief to prevent the actual, threatened or continued breach of this Agreement.
Headings
The headings in this Agreement are for reference only and shall not limit the scope of, or otherwise affect, the interpretation of this Agreement.
Geographic Restrictions
The Company is based in the United States provides for access and use by persons all across the world, and maintains compliance with local laws and regulations. You are solely and exclusively responsible for compliance with local laws.
Limitation of Time to File Claims
Any cause of action or claim you may have arising out of or relating to this agreement or the app must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.
Entire Agreement
The Agreement constitutes the entire agreement between you and DYMESTY regarding your use of the Application and supersedes all prior and contemporaneous written or oral agreements between you and DYMESTY.
You may be subject to additional terms and conditions that apply when you use or purchase other DYMESTY’s services, which DYMESTY will provide to you at the time of such use or purchase.
Jurisdictions
You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.
Contact Us
If you have questions about these Terms or wish to exercise your data subject rights (including access, correction, deletion, restriction of processing, or data portability) as outlined in our Privacy Policy, please contact us at support@DYMESTY.com. We will respond to valid requests within one month of receipt, in line with applicable data protection laws.